EternalClient Credits for All Transactions

All purchases, whether for subscriptions, additional machine access, or scripts, are made using EternalClient Credits.

Refund Eligibility for Credit Purchases

• Cryptocurrency purchases are non-refundable.
• For purchases made with other payment methods, refunds in the original currency may be considered if all EternalClient Credits remain unused. No partial refunds are available.

Refunds for Client Subscriptions, Additional Machine Access, or Script Purchases

• Refund requests for client subscriptions, additional machine access, or script purchases are individually assessed on a case by case basis.
• When evaluating these refund requests, we take into account the degree of usage and various other pertinent factors.
• Should a refund be granted, it will be provided in the form of EternalClient Credits.

Refunds for Script Maintenance Issues

• To request a refund for a malfunctioning script, provide evidence of communication with the script author regarding the issue.
• Refunds for lost time due to script issues are not guaranteed, but each case will be reviewed individually for possible resolution.

No Refunds for Bans

We do not issue refunds for bans incurred while using EternalClient or scripts, as bans often result from circumstances beyond our control.

Refund Eligibility in Case of User Ban

In circumstances where a user is banned from our platform, they will not be eligible for refunds. This policy applies to all forms of transactions and purchases made, including but not limited to client subscriptions, additional machine access, and scripts. A ban, resulting from the violation of our terms or policies, nullifies the possibility of any refund for previously made purchases using EternalClient Credits.

Chargeback Policy

• Initiating a chargeback will result in a permanent ban from our platform.
• Users who file chargebacks will not be permitted to return.

Requesting Refunds

Contact our customer support with your order details and the reason for the refund request.

Refund Processing

Approved refunds are processed using the original payment method (excluding cryptocurrency transactions) or in EternalClient Credits. Processing times may vary.

Acknowledgment of Policy Terms

By engaging with our service, EternalClient, and utilizing EternalClient Credits for transactions, you acknowledge and agree to this refund policy. This includes adhering to the terms for requesting refunds on client subscriptions, additional machine access, and script purchases offered on the EternalClient platform.